Performance Resources, Inc.
Leadership Academy


Side by Side Teamwork / Structured Teamwork
Facilitator Certification


Side by Side Leadership Overview

Side by Side Leadership
Facilitator Certification


Side by Side Team Leadership
Facilitator Certification


Side by Side Organizational Leadership Facilitator Certification


Seminar Objective:
Certified facilitators of Structured Teamwork learn the skills, tools and principles necessary to facilitate relevant, just-in-time teamwork skills and tools to cross-organizational or cross-functional teams, natural work group teams, problem solving teams, or process improvement teams. This customized, research-based teamwork training assists teams in meeting difficult goals and challenges. Teams receiving training get excellent measurable results.
Who Should Attend:
Team Leaders, HR Professionals, Training and Development personnel
Course Length: 5 Days
Fee: $1,400 (includes training materials)
Main Topics:
Teamwork Principles
  • Experience the synergy and benefits of successful teamwork.
  • Learn how successful teamwork fits into the overall culture and direction of the organization.
  • Measure the team member's performance on the C5 continuum and identify broad areas for improvement.
  • Agree upon a team charter that outlines team goals, goal measures, team authority and team membership.

Team Creativity
  • Identify obstacles to creativity and how to overcome them to increase the flow of ideas.
  • Learn to lead and participate in Team Creativity sessions which generate many diverse ideas.
  • Agree upon and use a consistent methodology to speed up the creative process.

Team Values and Mission
  • Create a team values statement based on customer, shareholder, and employee values.
  • Develop/modify a team mission that supports organizational goals and priorities.

Team Goals
  • Develop/prioritize/align team goals.
  • Develop goal measures.
  • Develop work plans.
  • Teams will identify team member values which are important to goal achievement (ground rules and norms).

Team Communication Skills
  • Develop the team's values around communicating.
  • Practice how to listen.
  • Practice and receive feedback on the skill of checking understanding and identify when to use it.
  • Practice and receive feedback on the skill of giving information.

Team Problem Solving
  • Be able to support the problem solving efforts of teams by helping them utilize the problem solving process and tools.
  • Be able to use the six problem solving steps in teams when appropriate.
  • Be able to use the six problem solving steps individually to solve work problems that do not require a team effort.

Team Meetings
  • Create meeting procedures that allow team members to participate in all aspects of team meetings, including meeting facilitation, planning, participation, meeting minutes and setting meeting agendas.
Team Decision Making
  • Make team decisions that support the organization and team missions and goals.
  • Make team decisions quickly and effectively.

Work Process Improvement
  • Select a work process to improve that will achieve breakthrough business results.
  • Learn and use the key process improvement skills and tools.

Team Responsibilities and Decision Matrix
  • Identify team roles and responsibilities.
  • Determine the current and future levels of decision-making authority for the team and team members.

Team Conflict Management
Practice the Five Steps of Collaboration:
  1. Manage Feelings in Conflicts
  2. Create a Supportive Climate
  3. Describe the Conflict
  4. Understand Goals
  5. Create Solutions



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